These Website Services Terms ("Terms") govern website design and development services ("Website Services") provided by Everra Collective LLC ("Everra," "we," "us"), a South Carolina limited liability company, to the business purchasing them ("Client," "you"). By approving a preview, paying a deposit, or otherwise purchasing Website Services, you agree to these Terms.
1. Free Preview
Everra may prepare a free, no-obligation concept preview of a homepage using publicly available information about your business. Previews are private, marked as concepts, and not indexed by search engines. You are under no obligation to purchase. On request, or if you do not purchase within 30 days, we will remove the preview. A preview does not imply any affiliation between Everra and your business.
2. Packages and Scope
Packages (currently Launch Page, Business Site and Growth Site) include the pages and features listed on our pricing page at the time of purchase ("Scope"). Work outside the Scope, including additional pages, custom functionality, copywriting beyond the included pages, e-commerce, or third-party integrations not listed, is quoted separately in writing.
3. Fees and Payment
- Launch Page: 100% due before the full build begins.
- Business Site and Growth Site: 50% deposit to begin; the remaining 50% is due before launch.
- Payments are processed by Stripe. Prices are in USD and exclude any applicable taxes.
- Work may pause if a payment is more than 7 days late.
4. Client Responsibilities
You agree to provide accurate business information, licensing details, logos, photos and approvals in a timely manner, and you confirm that you have the rights to any materials you provide. Timelines (e.g., "about 7 days") are estimates that begin once we have your deposit and the required materials, and they depend on timely feedback.
5. Revisions
Each package includes the number of revision rounds stated in the Scope (Business Site: two rounds by email). A revision round is one consolidated list of changes. Additional rounds or changes in direction after approval may be billed at $75 per hour with notice.
6. Content, Claims and Compliance
We write website copy based on information you provide. You are responsible for reviewing and approving all content, including service descriptions, licensing and insurance statements, pricing, guarantees and reviews, for accuracy and compliance with laws that apply to your trade and location. Everra does not provide legal advice.
7. Domain, Hosting and Third-Party Services
You will own and register your domain name in your own name (we can guide you). If you choose our optional Care Plan ($49/month), Everra hosts and maintains the site as described in that plan. If you do not, we deliver the site files for you to host elsewhere. Third-party services (domain registrars, hosting, analytics, form or map providers) are subject to their own terms, and Everra is not liable for their outages or changes.
8. Ownership
Upon payment in full, you own the final website content and design created specifically for you, and we grant you a perpetual license to any reusable code, templates or components we incorporate. Third-party assets (fonts, stock images, icons) remain subject to their licenses. Everra may display the completed site in its portfolio unless you opt out in writing.
9. Care Plan
The optional Care Plan is billed monthly, renews automatically, and may be cancelled at any time effective at the end of the current billing period. Included edits (up to 30 minutes per month) do not roll over.
10. Refunds
See also our Refund & Cancellation Policy. If you cancel before the full build begins, your payment is refunded in full. After work begins, deposits are refundable at 50% if you cancel before you approve the homepage design, and non-refundable after design approval. Final payments are non-refundable once the site is launched.
11. No Guarantee of Results
Everra does not guarantee search rankings, traffic, leads, calls, bookings or revenue. Search engines and third-party platforms control their own results.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVERRA'S TOTAL LIABILITY IS LIMITED TO THE AMOUNT YOU PAID FOR THE WEBSITE SERVICES GIVING RISE TO THE CLAIM. EVERRA IS NOT LIABLE FOR INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS.
13. Indemnification
You agree to indemnify Everra against claims arising from materials you supplied or approved, or from your violation of law or these Terms.
14. Governing Law
These Terms are governed by the laws of the State of South Carolina, without regard to conflict-of-law rules. Disputes will be resolved exclusively in the state or federal courts located in Beaufort County, South Carolina.
15. Contact
Everra Collective LLC, Beaufort, South Carolina, [email protected].